90% of buses on City and Suburban services are low floor fully accessible and all new buses purchased for this fleet are also Low Floor Fully Accessible.
On vehicles accessible to mobility impaired persons who are wheelchair users, a wheelchair must be parked in the designated area and in such a manner as the driver may direct. A wheelchair user has priority for use of this designated area at all times. One occupied childrens' buggy or pushchair may be parked in this designated area when it is not occupied by a wheelchair.
A low floor fully accessible bus also serves Mallow, Bweeng, Doneraile, Mourneabbey, Rathduff, Churchtown, Liscarroll, Kanturk and Buttevant.
The Bus Station at Parnell Place was renovated in 2004 and has many features which were specifically included in the design to improve accessibility for all to the public transport network.
The following are some of the features included at the Bus Station:
- Raised pedestrian walkway from island at Merchants Quay to the Bus Station.
- Yellow Tactile paving at all corners of the Bus Station
- White lines denoting crossing points
- Yellow lines at kerb edges
- Black horizontal lines on column under canopy
- Black horizontal lines on internal pillars
- Reflective stripes in railings
- Doors highlighted with colour surround
- Door saddles removed
- "No pedestrians" signage and symbols at Bus Bays
- Light coloured tiles in public concourse at exits and queueing points
- Automatic doors on three sides
- Raised numbers denoting bus bays 1 to 9
- Lift to first floor-Braille numbers in lift
- Induction loops at Inspector's Office and Travel Centre for wheelchair users
- Disabled access toliet and Ladies and Gents Public Toilets
- Baby changing facility
- Electronic Information Board with yellow lettering (which was found to be the best colour in Laganside Bus Station, Belfast for the visually impaired).
- Static and electronic signs at each Bus Bay.
- All footpaths at Bus Station suitable for access to Low Floor Fully Accessible Buses (90% of City and Suburban Fleet)
- Arrivals Island separate from the rest of Bus Station
- Extensive Signage for all facilities and Bus Bays within Bus Station
- Signage to City Centre
- Extensive interior and exterior lighting
- Large windows to maximise use of natural light
- Plasma screen for customer information
- Public notice board
- PA System for voice announcements
- Railings and gates to divide customers and buses
- Security guard
- Travel centre for information
- Ticket office for information
- Inspector's office for information
- Luggage Office
- Vending machine
- Customer seating inside and outside
- Public Telephones
- Internet Access Machines
With regard to the Airport Service, Route 226, this service is operated by two buses-one coach and one Low Floor Fully Accessible bus-this means that, on average, every second servie to Cork Airport is Low Floor Fully Accessible. The Airport is also served by coach type buses .
Details of all Bus Eireann information including time tables are available at www.buseireann.ie (including a vision impaired option).
While the current fleet of coaches are not low floor fully accessible, this is due to change, as in future any additions to this fleet will be low floor fully accessible coaches.